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We used to have about 20 Facebook groups for people involved in a network of alternative media projects. Some of the groups were dedicated to editorial discussions, some were general discussion groups for our paying members, some were interest groups about financial issues, gaming, cultural topics etc.
"After 4 years of running a (11,000 member) public Slack community for @TryGhost — today we’ve decided to shut the whole thing down for good. I’ve got a few interesting observations to share from the experience, and what we’re moving to now instead. And so beginneth the thread:" / Twitter
Most modern businesses and organisations today are using some kind of team chat application. The usual suspects are Slack, HipChat, Discord, Mattermost, Rocket Chat, Riot, and Gitter, to name a few. While chat is immediate and primarily synchronous, communication in Discourse is gradual and asynchronous. We’ve seen far too many community managers treat these two modes of communication as competitors. Quite on the contrary, chat and forum communities can complement one another beautifully, and we aim to show exactly how by breaking it down into three different levels of understanding. […]
Just like our survey for game communities back in May, we once more sent out a survey to a mix of customers and self-supported Discourse communities. This time we wanted feedback from leaders in online education. We’re absolutely ecstatic about the amount of learning tools readily available online for young and old minds alike today. Even more so because so many of these sites have chosen to use Discourse to build their communities, in which educators and learners can work effectively together to improve their common platform. 8 hosted customers […]